Digitization: This means converting spoken words into a digital format. It’s like turning sound waves of speech into computer-readable data.
Generation: Generating speech involves creating spoken words from digital data. This can be useful for things like virtual assistants or automated customer service.
When Speech is Preferable:
Short Messages: Speech is great for brief and quick messages.
Events in Time: Especially useful when dealing with time-sensitive information.
Immediate Response: When you need a quick answer, speech can be more convenient.
Advantages of Speech in Overloaded Situations:
When visual channels are overwhelmed, like in busy or distracting environments.
When people need to move around freely.
In environments with extreme lighting, vibrations, or unsuitable conditions for visual displays.
Telephone-based Systems:
Mixing digitized speech and speech generation allows for conveying emotion and presenting up-to-date information.
Examples include phone-based services for banking, phone directories, and airline schedules.
Applications with Keypad Selections:
Useful for services where users input information through keypads.
Examples include phone-based banking services and airline schedule inquiries.
Preference for Web-based Visual Inquiries:
While phone services are widely available, many users prefer using the web for faster and visually oriented information searches.
