When interacting with a computer, a person:
Identify the Task or Need:
- Figure out what you want to do on the computer. It could be something specific like entering data, checking an order status, or gathering information for a reservation.
Decide How to Complete the Task:
- For straightforward tasks, you might use specific screens or forms. For more general needs, you may need to explore different screens to find relevant information.
Use Computer Controls:
- Interact with the computer using tools like the keyboard, mouse, or other devices. Click on options, type into text boxes, and choose commands to move through the process.
Gather Necessary Data:
- Collect information needed for the task. This could be from forms, coworkers, or customers. Use the computer controls to input or display this data.
Make Decisions Relevant to the Task:
- For simpler tasks, decisions may be minimal. For more complex tasks, you might need to decide which screens to use or ensure that the collected data is accurate and accepted by the syste