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Discuss business and requirement analysis.

a. Establishing the Need for a System:

  • Objective: Understand why a system is needed.
  • Requirement: A specific goal the system must achieve.

b. Product Description Development:

  • Process: Creating and refining a description based on user or marketing input.

c. Techniques for Requirement Determination:

  • Direct Methods: Interacting directly with users.
    1. Face-to-Face Interview: One-on-one discussion with a user.
    2. Telephone Interview or Survey: Structured phone conversation.
    3. Traditional Focus Group: Small group discussion with a moderator.
    4. Facilitated Team Workshop: Structured workshop with users.
    5. Observational Field Study: Observing users over time.
    6. Requirements Prototyping: Early demo for user feedback.
    7. User Interface Prototyping: Early design demo for UI feedback.
    8. Usability Laboratory Testing: Observing users in a controlled lab.
    9. Card Sorting for Websites: Organizing web content collaboratively.
  • Indirect Methods: Using intermediaries between users and developers.
    1. MIS Intermediary: Company representative defines user goals.
    2. Paper Survey or Questionnaire: Traditional mail for user input.
    3. Electronic Survey or Questionnaire: Email or web-based surveys.
    4. Electronic Focus Group: Online group discussion with a moderator.
    5. Marketing and Sales: Representatives gather suggestions from customers.
    6. Support Line: Analyzing customer support data for insights.
    7. E-Mail or Bulletin Board: Analyzing user feedback through email or forums.
    8. User Group: Customer groups provide suggestions periodically.
    9. Competitor Analyses: Studying competitors for ideas and requirements.
    10. Trade Show: Gathering feedback from customers at trade shows.
    11. Other Media Analysis: Studying how other media present information.
    12. System Testing: Obtaining new requirements and feedback during product testing.

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