Human considerations in design :
User’s Knowledge and Experience:
- Computer Literacy: How comfortable someone is with technology.
- System Experience: Familiarity with a specific system.
- Application Experience: Knowledge of similar systems.
- Task Experience: Understanding of job and tasks.
- Other Systems Use: How often they use other systems for their job.
- Education: Level of education.
- Reading Level: Reading skill level.
- Typing Skill: Ability to type efficiently.
- Native Language or Culture: Language and cultural background.
User’s Tasks and Needs:
- Type of System Use: Whether using the system is mandatory or optional.
- Frequency of Use: How often they use the system.
- Task or Need Importance: How crucial the task is.
- Task Structure: How repetitive or predictable tasks are.
- Social Interactions: Whether verbal communication is required.
- Primary Training: Level of training received.
- Turnover Rate: How often people change roles.
- Job Category: Type of job role.
- Lifestyle: Hobbies, interests, and economic status.
User’s Psychological Characteristics:
- Attitude: Positive, neutral, or negative feelings toward the job or system.
- Motivation: Level of interest or fear that drives action.
- Patience: Expected level of patience or impatience.
- Expectations: What users expect from the system.
- Stress Level: Amount of stress generally experienced.
- Cognitive Style: How they prefer to think – verbally, spatially, analytically, intuitively, concretely, or abstractly.
User’s Physical Characteristics:
- Age: Young, middle-aged, or elderly.
- Gender: Male or female.
- Handedness: Left-handed, right-handed, or ambidextrous.
- Disabilities: Any physical challenges like blindness, visual impairment, deafness, or motor difficulties.